We accept the following credit cards for online transactions: MasterCard® - Visa - American Express - PayPal

Your credit card will be charged once you place your order.

Orders can be cancelled within 24 hours after placement. After this time period the order cannot be cancelled. You will have the option to return the item(s) at this point. For more details on how to return an order, please see the returns section of the FAQ. Once your order is cancelled, we will send you an email notification, and we will update your Order History to show the cancelled order.

Please contact us at info@4squarenutritionals.com

Once an order is placed, the details of that order are final, including the items purchased. If there is another item that you would like to purchase, you can create a new order through the checkout process.

We do not accept coupons from other Merchants online and do not accept other vendor coupons for 4 Square Nutritionals products on 4SquareNutritionals.com. However, from time to time, special offers may be available and announced.

From the time between when you place your order on 4SquareNutritionals.com, and when you receive your purchase, two fulfillment phases occur: processing and shipping. 

Processing is when we verify the details of your billing information and prepare your item for shipping in our warehouse. Our team processes orders within 24-48 hours and are processed during regular business hours (8:30 A.M. to 6 P.M. PST), Monday through Friday, with the exception of major holidays. During holiday periods, such as Christmas, we may experience a higher than normal volume and processing times may take longer. 

Shipping times will vary on location, but generally you will have your products shipped in 5-10 business days.

Your order begins processing immediately after you click “Place Order”. There is a limited time after you submit your order when it may be possible to cancel your order, but once the order moves into the shipping process, it cannot be changed or cancelled.  However, we are happy to assist you throughout the returns process as needed.

In the rare occasion that your package is damaged when it arrives to your shipping location, rest assured that we will do all we can to help resolve the situation to your satisfaction. To start a claim, fill out the customer service form or email info@4squarenutritionals.com with your full name, phone number, and order confirmation number, as well as a brief description of the issue/damaged item. Damaged items will be handled on a case by case basis. We may require the item to be returned in its current state with an RMA # (Return Merchandise Authorization Number) as well as return form provided by our customer service team. We will send out a replacement item once verified.

Your products will be shipped in 5-10 business days (once the order is received at our warehouse (Monday-Friday)). We currently ship to the 48 contiguous states in the United States. We also ship to Alaska and Hawaii, but additional
fees may apply (free shipping is not applicable). 

Shipping is free on all orders over $50. A shipping rate based on package weight will be applied on orders under $50.  

Our team processes orders within 24-48 hours and during regular business hours, Monday through Friday, with the exception of major holidays. During holiday periods, such as Christmas, we may experience a higher than normal volume and processing times may take longer.

We ship all items together at one time where possible. If any items are out of stock we will remove those items from your order and ship the remaining items. You will only be charged for the items we ship to your selected shipping location.

The fastest way to find out where your package is to simply click on your tracking number in your order confirmation email to identify which courier your shipment is with and contact them directly. If you’re still having trouble, please contact our customer service team at info@4squarenutritionals.com.You will receive a response within 24-48 hours (during regular business hours, Monday through Friday).

We currently ship to the 48 contiguous states in the United States. We also ship to Alaska and Hawaii, but additional fees may apply.

At this time we are unable to ship any PO boxes or APO/FPO/DPO addresses.

Once your order is shipped from our warehouse, we will email you with a shipping confirmation and tracking number.

We understand that you have places to go and things to do, so if you missed your delivery, your purchase will go to a carrier retail center or depot. In this case, you will receive a notification telling you where and when you can pick up your purchase.